Privacy Policy

Rising Seer

A service of Rising Seer, Inc.

Effective: July 4, 2026

1. Overview

Rising Seer respects your privacy. This Policy explains what we collect, how we use it, and your rights. It applies to all Rising Seer platforms — iOS, Android, and web.

2. Who We Are

Controller: Rising Seer, Inc.

Address: 131 Continental Dr, Suite 305, Newark, DE 19713, USA

Contact: [email protected]

3. Data We Collect

Category	Examples	Source
Account Info	Email address, hashed authentication data	Provided by user
User Content	Questions, journal entries, birth chart data, chat context	Provided by user, shared with third-party language processing services
Voice Recordings (optional voice feature)	Audio captured when you use the optional push-to-talk voice feature. Transcribed to text in real time by a third-party speech-to-text service (OpenAI Whisper) and not stored after transcription.	Provided by user (microphone)
App Usage	Interactions, screens viewed, timestamps	App telemetry
Purchase & Subscription Data	Subscription status and tier, transaction identifiers, purchase/restore history, and receipts. We do not receive your full payment card number — that is handled by the app stores.	Apple App Store, Google Play, and our subscription processor (RevenueCat)
Diagnostics	Crash reports, performance metrics	Sentry SDK
Backend Logs	Requests, IP address (for security, rate-limiting)	Server-side (Firebase)
Support Requests	Emails or messages you send us	User-initiated

We do not collect contacts, photos, precise location, health data, or advertising identifiers. Voice recordings from the optional voice feature are transcribed to text in real time and are not retained.

4. Technologies We Use

Sentry: For crash and performance reporting (client-side).
Firebase (Backend Only): Authentication, Firestore database, and analytics used solely on our server backend — no Firebase SDK runs in the App itself.
PostHog: Product analytics and feature management, used to understand how features are used and to improve the App.
RevenueCat: Manages subscription status and purchase entitlements. RevenueCat receives purchase and transaction data from the app stores; it does not receive your full payment card details.
Pinecone: A vector database that stores numerical embeddings derived from your user content so we can provide personalized, context-aware responses. These embeddings are deleted when you delete your account.
ElevenLabs: Text-to-speech voice synthesis. When you use the voice feature, the text of the app’s spoken response is sent to ElevenLabs to generate audio. ElevenLabs receives only the response text to be spoken, not your birth chart or journal content.

5. Third-Party Language Processing

Rising Seer uses third-party language processing services to generate all personalized insights, reflections, and responses. Use of these services is required to use the app.

Current providers:

OpenAI (GPT models)
Google (Gemini models)
Anthropic (Claude models)

Different providers may power different parts of the Rising Seer experience — for example, Anthropic (Claude) powers our Rising Seer Discord community bot. Additional providers may be added in the future. We will update this policy when providers change.

What we share with language processing services:

Your questions and journal entries
Your birth chart data (date, time, location)
Previous conversation context for personalized responses
Astrological information and chart interpretations
Voice recordings from the optional voice feature — transcribed to text by OpenAI (Whisper); audio is processed in real time and not retained

How these providers handle your data:

Process your data to generate personalized insights and responses
Do NOT use your data to train language models (per our Data Processing Agreements with providers)
Do NOT store your data permanently after processing
Follow enterprise-grade privacy and security standards
Process data over encrypted connections (HTTPS/TLS)

Your options:

Use Rising Seer and consent to data sharing with language processing services as described above
Do not use Rising Seer

If you delete your account, all data is removed from our systems and is no longer shared with third-party services.

6. How We Use Data

Provide and maintain core App functionality
Authenticate accounts and secure sessions
Subscriptions & payments: Process and manage subscriptions, verify purchases and entitlements, prevent fraud, and provide billing-related support
Voice feature (optional): When you use voice input, your recording is transcribed to text so we can process your request. The audio is not stored after transcription.
Diagnose crashes, improve performance
Respond to support messages
Comply with legal obligations

We do not use data for advertising, cross-app tracking, or selling personal information.

7. Legal Basis for Processing

Contractual necessity: To operate your account and provide subscriptions you purchase
Legitimate interests: Security, debugging, and reliability
Consent: When you contact us or choose optional features (including the voice feature and language processing services)

8. Retention

Crash & usage data: up to 24 months
Account data: until you delete your account
Purchase & subscription records: retained as required for tax, accounting, and legal compliance
Support emails: retained until resolved
Voice recordings: not persistently stored — transcribed in real time and discarded

9. Sharing & Disclosure

We share limited data only when necessary:

Language processing services: OpenAI, Google, and Anthropic (see Section 5) to generate personalized insights and responses. This is required for app functionality.
Payment & subscription providers: Apple App Store, Google Play, and RevenueCat process and verify your purchases and manage subscription entitlements.
Service providers: Hosting, Sentry (crash reporting), PostHog (product analytics), Pinecone (vector storage of content embeddings), ElevenLabs (text-to-speech voice synthesis), and email.
Platform providers: Apple, Google, or equivalent app-store systems that process analytics or diagnostics under their own policies.
Legal or safety reasons: When required by law or to protect our rights.

We do not sell or rent personal data.

10. Security

We use encryption (HTTPS/TLS), access controls, and monitoring. Still, no system is 100% secure.

11. Your Rights

Depending on your region, you may request to access, correct, delete, or port your data.

Email [email protected] for any request. We’ll respond within 30 days.

12. International Transfers

Your data may be processed in the United States and other regions where our providers operate. We use standard contractual safeguards when required.

13. Children

Rising Seer is intended for users aged 18 and older. We do not knowingly collect information from anyone under 18.

14. Not Professional Advice

All Rising Seer content — including insights, reflections, and readings — is for personal development and entertainment only.

It is not legal, medical, mental-health, or financial advice.

Please consult a qualified professional for guidance in those areas.

15. Changes to This Policy

We may update this Privacy Policy as our services evolve. The “Effective” date above reflects the most recent version.

16. Contact

[email protected]

Rising Seer, Inc.

131 Continental Dr, Suite 305, Newark, DE 19713, USA